Gold Production Support Engineer

Gold Customer Sat Engineer

Senior Citizen Operations Lead

Producer of Operations

Wed Dec 27 2023 11:44:13 EST from IGnatius T Foobar

Lead Production Support Engineer

Lead Customer Sat Engineer

Senior Operations Lead

Director of Operations

"Computer guy"

Office chair warmth consultant. 

Was in the office a couple of days this week.  Noticed a sign "1 in 6 workers in this state are licensed by state government"   ( paraphrased, to protect the guilty )

That is sad, and concerning.. 

Mentioned it before but happened to read our warning today with the penalties for abusing the systems ( as an employee/contractor anyway. External entries, would face higher penalties )

"bla bla misuse ......may result in termination of employment or contract as well as criminal and civil actions including imprisonment for as long as 5 years and fines as much as 5K"

I was thinking 10y/$10k but either i forgot or it changed over the years.  Either way i knew it existed.  

So new rules came out today.. 2 caught my attention as being really not well thought out:

1 - "if you separate employment, you must turn in all devices no later than time of separation. "

So i guess that means if you get fired unexpectedly, and some or all of your stuff is at home, they arrest you as you head out that day?

2 - "All internal network access must be done via our stuff" ( paraphrased of course )  "... this includes VDI..."

If you are forced to use a shop machine to access VDI, then what is the point of VDI?

I understand VPN. But but why still offer VDI if that is the goal?  ( be it true VDI or apps via citrix ). 

Thu Jan 18 2024 09:19:14 EST from IGnatius T Foobar

So they want you to remote using a company-issued laptop. That's what it sounds like to me, anyway.

Grrr!

• "i cant do X in system Y"  ( lots of people reported issue, 1/2 of the calls were not properly logged/linked/etc which pisses me off as i'm the ITSM guy. HD wont listen. )
• "we rolled back a change, closing ticket" ( no verification at all ) ( and a change made on a business day, clearly without testing either - really? )
• "ummm i cant even login now"
• "not related, not my problem go away"

wtf.. 

If we were an IT service company, we wouldn't be for long.

sounds like they should...

Fri Jan 19 2024 13:59:59 EST from darknetuser

I think somebody is gonna get fired over this.

That is just how IT infrastructure life is. you go unnoticed until there is an outage.

One place i came in and took over ( CTO basically )..  i completely incrementally redid everything in the place over the summer to reduce impact... with basically zero budget.  About a year the CFO called me over, "you know, since you got here things just work.. we forgot what that was like.. thank you )

Sun Jan 21 2024 07:48:42 EST from darknetuser

Sooooo....... today I have becomed a hero, because my awesome, unmatched IT skills allowed me to help an accountant find a missing report.... which he had sent into the trash bin by accident.

Now he is telling everybody how great an IT dude I am. On the other hand, nobody is praising my (as of now) zero-business-downtime deployments.

Life is weird.

Windows machine updates today from the office. yay. ( noticed that CPU on my VM went thru the roof.. wasn't really using it but it was on.. )

Of course WMI and Powershell taking turns sucking the CPU dry... but something new to me: "file system walker" wtf.   50% CPU for a while.   Also got a java update.  but it was openJDK according to the process monitor. i really figured we would be force to use the $version..  With all the crap Oracle is giving us about licensing every citizen in the state.

Waiting on the forced reboot..  Hell of a way to write an OS.. require reboots on app updates. Idiot Microsoft

"Replicate group membership of user X to user Y"

"what group does Y need to be in" 

wtf. 

"hi, im missing a report from over a year ago, can you run it again"

wtf. 

"access your desktop from anywhere from any device"

Ya, anywhere that security lets you, and from any device they permit.

Worked like a dog this week.  I've been saying for years that we need to stop being so dependent on [vendor] but now it's an emergency and it's a chinese fire drill to reposition ourselves.

We have people in leadership who blindly listen to Gartner and Flexera and Forrester without actually looking at what's happening in the real world.

But you know, the grass is always greener and all ... and my paycheck keeps clearing so I'll deal with it.