Please wait...
He ended up discarding most of our interview. It started in a room that was very cool looking but had terrible acoustics, and when he realized how bad it was we moved to a nearby conference room.
Terrible acoustics? There was one interview that looked like it was done in a hotel hallway. it echoed, the lighting was bad, and the shot framing looked odd.
Thanks man, hope all is going well for you and everyone else on UCG!
Yeah all that anxiety about not getting this job, now I just have a huge amount of anxiety keeping the job. So all is normal for me. 8)
Mon Oct 19 2015 05:34:03 EDT from fleebI rather fancy the idea of the comic character 'Groo the Wanderer' stumbling into an AT&T facility and wreaking havoc.
Imagine you're a customer calling AT&T's support staff...
Customer: "I'm having trouble with the web site. It won't accept my login, and I know I'm using the correct password."
Support staff over phone: "Well, let's see if we can help you with that. Do you know your accou-- WHAT THE HELL?! WHAT IS THAT SWORD-WIELDING MENDICANT DOING HERE?"
Gruff voice over phone, in the distance: "I DO NOT KNOW WHAT 'MENDICANT' MEANS, BUT I DO NOT LIKE BEING CALLED THAT!"
[sounds of fighting over the phone]
Customer: "Sheesh, never mind. I'll just pay my bill by mail."
Ah so I see you've been there! Fortunately the union protects me from getting fired over slaying customers. I just say, if they don't want to be slain, why are they at the tip of my swords?!?
I'm sorry, but I just can't stand grown adults that forget their passwords. It, it just gets under my skin. (no offense) I spend sometimes hours on that project.
Oh hi, I'm Groo, how can I help you?
"oh hi, I need to set up my phone, but I lost my old one."
"Did you back it up on the cloud?"
"What's the cloud?" At this point I contemplate slaying, but I hold off
"So, do you have an email?" I ask
"No. I have a Gmail" I tell them I'll be right back. I go into the back room and go nuts for a few minutes, then return
"So that's good, we just need to put your e-um-Gmail into the phone and everything will be great!"
"But I forgot the password"
"Do you have a back up gmail?"
"No, my son made this one for me, I didn't know you could have two gmails."
Usually after like 10 minutes of this kind of thing, 5-10 times a day, the union needs to be called. But hey, all in a days hell.
The next part usually consists of them not getting all of their contacts and blaming me, and asking for someone else to help me, even though I've done all that I could do.
But after all of that I then ask them to pick a new password. The person then tells me something like this. 7&yiu1klRRpoi.
I question them if they will remember it, they look confused, they say their son or daughter told them to make it cryptic like that. They usually take my advice to make it easier for them to remember.
This does happen everyday, and has for the last 3.5 years that I've worked there.
Now if this was my old self that everyone is more familiar with, I'd have been fired by now. 8)