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Subject: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Hi,
I've been using citadel for a few months and decided to upgrade to the latest and greatest version with easy install.. I have done this before on previous version with success, however, this time the install ran through fine, but at the point where it stops the services and restarts the install failed to connect.. it bombed to the shell. I tried to start citadel from command line but it starts then segfaults a few seconds later... please help as this is my main email.
thanks
Craig. (log below)
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: rssclient: using libcurl/7.64.0 OpenSSL/1.1.1n zlib/1.2.11 libidn2/2.2.0 libpsl/0.20.2 (+lib
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: extensions: TCP port 0.0.0.0:25: (SMTP-MTA) registered.
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: extensions: TCP port 0.0.0.0:465: (SMTPs-MTA) registered.
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: extensions: TCP port 0.0.0.0:587: (SMTP-MSA) registered.
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: extensions: unix domain socket 'lmtp.socket': registered.
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: extensions: unix domain socket 'lmtp-unfiltered.socket': registered.
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: citserver[9846]: Existing database version on disk is 994
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: Existing database version on disk is 994
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: citserver[9846]: extensions: service DICT_TCP has been manually disabled, skipping
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: citserver[9846]: extensions: TCP port 0.0.0.0:5222: (XMPP) registered.
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: extensions: service DICT_TCP has been manually disabled, skipping
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: citserver[9846]: main: changing uid to 112
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: extensions: TCP port 0.0.0.0:5222: (XMPP) registered.
Sep 26 14:51:16 victor.cajsoft.co.uk citserver[9846]: main: changing uid to 112
Sep 26 14:51:17 victor.cajsoft.co.uk citserver[9846]: citserver[9846]: context: session (SMTP-MSA) started from 77.90.185.59 (77.90.185.59) uid=-1
Sep 26 14:51:17 victor.cajsoft.co.uk citserver[9846]: context: session (SMTP-MSA) started from 77.90.185.59 (77.90.185.59) uid=-1
Sep 26 14:51:18 victor.cajsoft.co.uk systemd[1]: citadel.service: Main process exited, code=killed, status=11/SEGV
-- Subject: Unit process exited
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- An ExecStart= process belonging to unit citadel.service has exited.
--
-- The process' exit code is 'killed' and its exit status is 11.
Sep 26 14:51:18 victor.cajsoft.co.uk systemd[1]: citadel.service: Failed with result 'signal'.
-- Subject: Unit failed
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- The unit citadel.service has entered the 'failed' state with result 'signal'.
Sep 26 14:51:18 victor.cajsoft.co.uk systemd[1]: citadel.service: Service RestartSec=100ms expired, scheduling restart.
Sep 26 14:51:18 victor.cajsoft.co.uk systemd[1]: citadel.service: Scheduled restart job, restart counter is at 5.
-- Subject: Automatic restarting of a unit has been scheduled
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- the configured Restart= setting for the unit.
Sep 26 14:51:18 victor.cajsoft.co.uk systemd[1]: Stopped Citadel Server.
-- Subject: A stop job for unit citadel.service has finished
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- A stop job for unit citadel.service has finished.
--
-- The job identifier is 24163 and the job result is done.
Sep 26 14:51:18 victor.cajsoft.co.uk systemd[1]: citadel.service: Start request repeated too quickly.
Sep 26 14:51:18 victor.cajsoft.co.uk systemd[1]: citadel.service: Failed with result 'signal'.
-- Subject: Unit failed
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- The unit citadel.service has entered the 'failed' state with result 'signal'.
Sep 26 14:51:18 victor.cajsoft.co.uk systemd[1]: Failed to start Citadel Server.
-- Subject: A start job for unit citadel.service has failed
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- A start job for unit citadel.service has finished with a failure.
--
-- The job identifier is 24163 and the job result is failed.
-- Automatic restarting of the unit citadel.service has been scheduled, as the result for
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Cant help with the crash, but you did make a backup right? Could always roll back and do some testing with coming suggestions.
Tue Sep 26 2023 10:03:11 EDT from cjonline Subject: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)please help as this is my main email.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Would you believe it.. NO I didnt as the previous upgrade I did I made a backup but it went smoothly so thought it wouldnt be needed :(
how I was wrong !
Craig.
Tue Sep 26 2023 10:11:16 EDT from Nurb432 Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)Cant help with the crash, but you did make a backup right? Could always roll back and do some testing with coming suggestions.
Tue Sep 26 2023 10:03:11 EDT from cjonline Subject: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)please help as this is my main email.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Darn. i always do that even if i have tested it. you never know. power fail, OS freak out = corrupted files = ack!
Once the others see this i'm sure you will be getting suggestions.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
I know.. I made a BIG mistake.. I usually do back up but thought this time it would be ok!!
I've tried clearing down the citadel folders /usr/local/citadel and /usr/local/webcit, then ran the easy install.. it runs fine but crashes at the setup phase. I suspect it's something to do with the latest version and the new db functions?
Tue Sep 26 2023 10:52:42 EDT from Nurb432 Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)Darn. i always do that even if i have tested it. you never know. power fail, OS freak out = corrupted files = ack!
Once the others see this i'm sure you will be getting suggestions.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
once IG sees the post im sure he will have ideas.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Perhaps we can get more information.
First, flog yourself with a wet noodle for disregarding common sense about taking backups. You should be backing up every day, not just when you're about to perform an upgrade. Use a filesystem like `btrfs` or `zfs` which can make instant snapshots, then rsync those snapshots to a backup location.
Then shut down the systemd unit file for Citadel (`systemctl stop citadel`).
It's ok to leave the web interface running.
Run the Citadel Server in the foreground with maximum debugging:
cd /usr/local/citadel
./citserver -x9
If there is really a problem with the server software, it will crash with maximum logging right in front of you. You can post the last screenful or so of the output and perhaps it will tell us more.
For "even more" information, you can try running it in the debugger:
cd /usr/local/citadel
gdb ./citserver
run -x9
If it crashes, post the last screenful up to the crash, then do `thread apply all bt` and stash that output too, just in case we need it.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
./citserver -x9
citserver[1776]: extensions: finished initializing modules (threading=1)
citserver[1776]: sysdep: new client socket 39
citserver[1776]: fulltext: indexing started. msgs 6996--7111
citserver[1776]: msgbase: CtdlFetchMessage(6997, 1)
citserver[1776]: fulltext: ft_index_message() adding msg 6997
citserver[1776]: msgbase: CtdlOutputPreLoadedMsg(TheMessage=not null, 0, 0, 0, 1
citserver[1776]: msgbase: fixed_output() part 1: (text/html) (35175 bytes)
citserver[1776]: context: session (SMTPs-MTA) started from 46.148.40.151 (46.148.40.151) uid=-1
citserver[1776]: crypto: using certificate chain keys/citadel.cer
citserver[1776]: crypto: using private key keys/citadel.key
citserver[1776]: fulltext: wordbreaking message 6997 (79 bytes)
citserver[1776]: fulltext: indexing message 6997 [0 tokens]
citserver[1776]: msgbase: CtdlFetchMessage(6998, 1)
citserver[1776]: fulltext: ft_index_message() adding msg 6998
citserver[1776]: msgbase: CtdlOutputPreLoadedMsg(TheMessage=not null, 0, 0, 0, 1
citserver[1776]: msgbase: fixed_output() part 1: (text/html) (53736 bytes)
citserver[1776]: fulltext: wordbreaking message 6998 (0 bytes)
Segmentation fault
run -x9
--------
thread apply all bt
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
All right, this is your lucky day. That was an easy problem to spot and I've published a fix.
Somehow you got a couple of zero-length messages into your system (how?) and the indexer choked on a null word list. Go ahead and do the upgrade again.
Make sure you get at least version 995 of the server.
And start taking daily backups. :)
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Hi, Still not working.. same issue -
DB version is 995
----
citserver[18815]: msgbase: fixed_output() part 1: (text/html) (53736 bytes)
citserver[18815]: context: session (SMTP-MSA) started from 77.90.185.59 (77.90.185.59) uid=-1
citserver[18815]: fulltext: wordbreaking message 6998 (0 bytes)
Segmentation fault
Wed Sep 27 2023 00:28:29 EDT from IGnatius T Foobar Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
All right, this is your lucky day. That was an easy problem to spot and I've published a fix.
Somehow you got a couple of zero-length messages into your system (how?) and the indexer choked on a null word list. Go ahead and do the upgrade again.
Make sure you get at least version 995 of the server.
And start taking daily backups. :)
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Hi IG,
please can you help ?
Craig.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
He will. Hes got a day job remember :)
Thu Sep 28 2023 05:19:24 EDT from cjonline Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)Hi IG,
please can you help ?
Craig.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
All right, one more try. Make sure you get version 996 of the server.
That fix we put in to get around your mysterious null message needed to be a few lines earlier in the code. I hope this fixes it.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Thank you so much! that fixed my issue.. will create backups now going forward.
You are the best!
Craig.
Thu Sep 28 2023 22:21:22 EDT from IGnatius T Foobar Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
All right, one more try. Make sure you get version 996 of the server.
That fix we put in to get around your mysterious null message needed to be a few lines earlier in the code. I hope this fixes it.
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)
Word the spread!
Fri Sep 29 2023 16:48:00 EDT from IGnatius T Foobar Subject: Re: Citadel wont start after EASY INSTALL upgrade to 944 (rasbian)Spread the word!
Hi all,
Can I set a custom email format for LDAP (MS Active Directory) users? The default format is firstname_lastname@domain (e.g.: nome_cognome@domain), I would like firstInitial.lastName@domain (e.g.:n.cognome@domain)
Thks
First things first. I have never set up an email server before, including citadel. I just recently install a copy of citadel on a VirtualBox on my server. How can I verify it is sending and receiving emails appropriately? I sent one to my gmail and one to my yahoo and got the following errors.
mygmail.com 550 (550-5.7.26 This mail has been blocked because the sender is unauthenticated.)
myyahoo.com 553 (553 5.7.2 [TSS09] All messages from 71.64.132.66 will be permanently deferred; Retrying will NOT succeed. See https://postmaster.yahooinc.com/error-codes )
At least it sending. I have clearly sent outgoing mail but neither yahoo or gmail like my email setup. How can I fix this so they will accept my emails?
I used my server key nad crt in place of the citadel ones located in the /usr/local/citadel/keys/ directory. I changed the cert names to citadel.key and citadel.crt.
I tried to send email from both yahoo and gmail but received neither.
I have made a port forwarding list for the VB allowing all of the ports listed in the citadel administration screen access. It is possible my firewall is blocking. It’s a ubuntu server. Also, I have a Sonicwall on the frontend of my network.
There's not enough information to troubleshoot. At the very least you should show us your DNS configuration, identify the domain you're trying to use, show that the MX and RDNS records are correct; and show the configuration settings of your Citadel installation.
It'
s also possible that both gmail and yahoo simply reject mail originating from residential address blocks such as the one you are using on Charter Cable.
If that is the case, and you are serious about hosting a "real" Internet server from your home, you might consider a service such as https://www.aceinnovative.com/internet-access/static-ip-vpn/ to place your server on a "real" hosting network with static IP and no port restrictions. (This is not sponsored -- I and other Citadel operators are very happy customers.)